Replacement Benefits for Food and Nutrition Services Recipients Impacted by Helene
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Collapse ▲Beneficios de reemplazo disponibles para aquellos que reciben Servicios de Alimentos y Nutrición afectados por el huracán Helene
People in 23 Western North Carolina counties impacted by Hurricane Helene who are enrolled in Food and Nutrition Services (FNS) now have access to replacement benefits on their Electronic Benefit Transfer (EBT) cards. The U.S. Department of Agriculture approved North Carolina to allow current FNS participants in the 23 counties to receive 70% of their total monthly September benefit back on their EBT card.
The benefit replacement is automatic and does not require action from the FNS participant. This impacts more than 200,000 people in North Carolina and more than $24 million in replacement benefits.
The approval is for FNS recipients in the following counties: Alexander, Alleghany, Ashe, Avery, Buncombe, Burke, Caldwell, Cleveland, Gaston, Haywood, Henderson, Jackson, Lincoln, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Transylvania, Watauga, Wilkes and Yancey counties. The replacement benefits were automatically credited to impacted FNS recipients Electronic Benefits Transfer (EBT) cards Sunday morning and are available now.
There are three ways to check your FNS balance 24 hours a day, seven days a week:
- Visit www.ebtedge.com. Click on More Information under EBT Cardholder. You will be prompted to login and/or register your account.
- Download the ebtEDGE mobile app. The app is available as a free download on the Apple Store and Google Play.
- Call 1-888-622-7328 and follow the prompts to activate your PIN.
NCDHHS recently received approval for FNS participants to temporarily use their benefits to purchase hot food, including food prepared for immediate consumption, from authorized Electronic Benefits Transfer (EBT) retailers using their EBT card. FNS participants statewide will be able to purchase hot food through Nov. 3, 2024, and do not have to apply for the benefit.